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FAQ

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How does my solar system works?

Sun light contacts the BendyGo Solar Systems, which convers electrons to Direct Current (DC).
Direct current (DC) is now alternated to Alternating Current (AC).
This AC is measured by a Generate Meter before it is sent to the grid.

What is our warranty programs?

BendyGo offers competitive warranty programs in the market:
25-Year performance warranty backed by 3rd party insurance on Solar Panels.
5-Year standard warranty with optional extension on String Inverter.
20-Year warranty on mounts and racks.
2-Year warranty on labour/workmanship (1 cent/month for the extended warranty after the first 2-years).

Who is eligible?

Any person or business can install a solar electric system on their roof and participate in this program. Ideally a home would have a south facing roof slope that receives direct sun during the day. Solar systems require about 100 square feet of area per kilowatt, and at least 2 kilowatts of solar panels are needed to offer a good rate of return.

How long will the solar panels last?

The solar panels are performance guaranteed for 25 years, but your panels can generate electricity for much longer. BendyGo has partnered with industry leading suppliers to ensure durability and longevity of your system.

Can I use this energy to power my home?

Yes, the Net Metering, SPPA, and the Off-Grid programs use the power produced by the Solar Power system while MicroFIT and FIT programs sell the energy produced to the grid at a subsidized rate for a guaranteed income for 20 years.

I’ve heard about a new low cost solar panel….

There is lots of investment in Solar technology development. The best producing solar panels for rooftops are crystalline silicon solar cells. These offer the highest efficiency, reducing the cost of mounting equipment and time to install. Low efficiency panels are less expensive per module, but will often result in higher system costs due to the larger array size. BendyGo uses only high efficiency solar products in its grid-tie systems.

How do the systems attach to my roof?

BendyGo recommends the kinetic racking systems. These unique solar panel mounting systems secure the modules to the roof with a low profile brackets covered with anodized trim pieces. They have special self sealing roof attachments that make sure the panels are strongly attached but watertight. If your roof needs replacing in the future, the system can be disassembled and reinstalled after the roofers have completed the roof.

Will the property taxes of my building increase as a result of the solar installation?

No. Section 3(1), paragraph 18 of the Property Tax Assessment Act exempts from taxation machinery and equipment used to produce electricity. The exemption under Section 3(1), paragraph 18 of the Assessment Act applies to the following: All machinery and equipment including the foundations on which they rest to the extent and in the proportion used for producing electric power but not including any buildings, structures, structural facilities or fixtures used in connection therewith.

How do I know what my system is producing?

An online monitoring system is available for each client and the inverter has a display that shows the cumulative energy produced by the solar array. All participants in the FIT program must install a second utility meter that logs and records the kilowatt-hours of energy produced by the solar system, and your utility will send you a cheque each billing period. Similar approach is used with Net-Metering program

Does my system interfere with anything?

Not at all. Solar panels are completely silent, and besides having panels on the roof and an inverter somewhere near your utility meter, your entire solar system is virtually invisible to daily living.

How much power does a Solar System produce?

This depends on the size of system, but under optimum conditions a 1kW Solar System installed in Ontario will generate about 1200 kilowatt hours, annually. For every kilowatt generated by your solar panels, you are helping reduce 1 kilowatt of coal-generated power.

Will the heat from the panels affect my roof and building?

Solar Panels generate no more heat than any other dark coloured surface. The heat comes directly from the sun, and would otherwise be heating your roof directly. The solar panels increase the shade on the roof, reducing air conditioning costs and increasing the lifetime of the roof membrane.

How heavy are the panels? Is my roof strong enough to support their weight?

A solar array weighs less than three pounds per square foot which most buildings have adequate excess load capacity to sustain. Regardless, licensed structural engineers analyse each candidate building to determine the building suitability. BendyGo will not proceed with an installation on a rooftop that does not meet our strict structural requirements.

What if we sell our house?

If the home-owner decides to sell their house during the term, the solar system and agreement is transferable to the new home-owner at no cost. We ask that the home-owner let us know within 5 business days of someone accepting an offer on your house and we will take care of the lease transfer. It has been well documented that solar is a great selling feature on a house.

Is there enough sun in Canada for solar energy?

Yes, with 3 to 5 kWh/m2/day, Canada gets enough solar radiation for solar energy to be technically possible.

How often will Bendygo require access to the building? (Relevant to Rooftop Lease)

BendyGo works with roofing contractors to maintain your current roof warranty with the addition of the solar array. In the case of newer roofs, often the roof warranty is extended past the lease contract term. In the case of older roofs, the roof is either replaced or repaired at our expense, or the solar array is removed one time for a roof replacement during the 20-year lease term. In the case of large repairs or replacement, lease payments may be reduced.

Is there a minimum square footage required to have a system installed?

BendyGo will have professionals to come to your site and generally speaking we select rooftops that have at least 400sq ft of unobstructed roof space allowing for a 3 kW system or larger.

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